Your order will be delivered to the address specified by the individual that placed the order. If one or more of the items you have ordered are unavailable at the time of the order, we will not be able to process your request and will be able to complete a full refund. We will inform you immediately by email if this should be the case. We ship with regular post. International orders carry additional shipping charges and must meet regulations for the sale of these products to that country. Sutte Organics products are legal in most locations. It is your responsibility as a consumer to know your local laws and regulations before ordering. There are currently many other countries that allow hemp-based products to be marketed and sold. Contact the local authority to verify that we can ship to your country.
We process orders within 72 hours from the order being submitted. We ship from Czech Republic and Greece on Wednesday and Friday – Unless stated otherwise!
We ship with regular post.
This agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Czech Republic, without giving effect to any principles of conflicts of law.
You may return new, unused, and unopened products within 30 days of delivery for a full refund, however, we do ask that you pay shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs.